Ceritera Kedua: Customer Service

Since I'm not busy today.. here you go my second entry :) 

As I’m working as Customer Service Assistant:

A lady, look totally gorgeous came to me and asked me to look for a book. She just wore a simple shirt, leggings and a pair of sandals.

With such a flawless, fair skin and Chinese look she started to open her mouth.

‘Is there is any section about Islam here, but I want it in English as I can’t speak in Malay’

Then I realized, she wanted to look for a book about Islam but she was non- Muslim. The first thing came cross to my mind that she wanted to convert her religion.

After simply look at the shelf and look up the books that she wanted, she get to my customer service counter, then suddenly asking me a favor.

‘Are you a Muslim? Do your wife wear niqab’?

I replied, ‘Yes, I’m a Muslim but I’m not married yet’

‘Oh okay, may I know about Islam? I just want to know your views or perspective about it, it’s okay I’m open minded person’ she just smiled.

Me, ‘As I’m not very religious but I still in the process of learning and I will try my best to tell you what I know about Islam’

The conversation continue, then a girl which I recognized as a friend named Wawan came to the photocopy machine with a smile on her face.

Why girls wear niqab? Why some of them don’t wear the scarf? the lady asked.

From my view, ‘Actually a Muslim must wear the scarf and the term for the must that we use is ‘wajib’, the main reason is that women should be protected. I’m sure you know why I’m saying this right? The pretty things attract people easily.

They don’t wear scarf because they still learning about Islam and it is all depend on their heart and will, there are a process that we called ‘hijrah’ which a process of a person to be a better person. If they want to change with such a good heart and will I’m sure they will know the appearance of the scarf, In Sha Allah.'

When I looked at her, I’m pretty sure that she have learnt a little about Islam, then she replied, ‘They only can show the hair or some part of the body especially for their husband they married isn’t?

Wawan must have overheard what we are talking about, since she was using the machine to copy the documents.

‘Yes that is true, they have to cover some part of the body, for women they have to cover the body except for their face and also the starting from the wrist and for male they have to cover from the belly button to their knees, this cover things we call it as ‘aurat’’, I replied.

She began to look so curious, ‘Then how about the niqab’, I see those women cover their face, is it a must too? Well it must be hard for the women to cover their body’.

‘That is a special case for it..’ I recalled back what I have learnt before in school a moment and I took a glance at Wawan.

Then I asked Wawan about it because I don’t want the lady to wait for the answer. Wawan hesitated and said ‘pretty, accident.. hurrmmm… uhh ahh’.

I get what Wawan meant actually, then I answered ‘Some women think they are too pretty sometimes, then to avoid the conceit feel they wore ‘niqab’.

The lady giggled, when she thought about what I said.

‘Well as you know even a girl with bare face can look so pretty more than a person with make up on, am I right? And that is the point. In our society nowadays, even a girl that look pretty with scarf can also be kidnapped and killed. That is why law about women were introduced so that women can be protected. Some women wear niqab’ because they want to cover the scar on the face or maybe they had a disease that can’t be treated. With niqab’ they would feel more confident to confront with people.’

‘That’s sound interesting’ the lady said. Wawan just nodded while I took a glance at her again.

‘Well do you know why I’m asking all of this kind of stuff? I just wanted to forget about my boyfriend that just left me’

I saw the tears start to fill her hazel colored eyes.

‘I’m looking for something (path) that can guide me to fill inside me’, she said. Her eyes became red and tears start to roll on her cheeks. ‘As you know it quite sensitive to talk about this but thank you for telling me all of this things…. Well when it comes to religion we need to be free sometimes right? but we have to learn something that motivates too.

‘Your most welcome miss… what you hear is just my opinion but I hope that we can refer back to the Al-Quran’ my voice started shaking and I don’t know why.

By the way, do you have a Quran that is in English? Actually I was looking for it so I can understand clearly about Islam.’ she talk to me as she look at the book she look up just now.

‘I’m sorry miss, but we only have the Al-Quran that was translated in Bahasa but maybe you can look up from other bookstores’, I said as I felt sorry that I can’t find what she need.

‘Maybe one day you can try to go Masjid Negara, because last time I saw there were a lot of tourist talk about Islam there and the volunteers can help you. I hope after this you can refer everything from the Al-Quran since we just discussed openly like this.’ I told her, hoping that she can find her path.

‘It is okay. Well thank you again’. She replied as she got her sense back.

 After that she left the counter and bought the books to the cashier.

After she left, I did realized a lot that I really lack when it comes to this and I hope Allah can open her heart to accept Islam. My eyes filled with tears as I remembered and saw her came to the store for the third time to buy and bought some of the book about Islam again and again. That was the last time I saw her….

*ring! ring !ring!*

I was surprised. The phone is ringing.

‘I guess, I have to go back to work now’ (yawning~)

*I’m very sorry if this story might hurt anyone or lack of anything* #PEACE